DELIVERY AND SHIPMENT
We do our best to deliver the order to you as soon as possible. We strive to ship out orders that have been paid within 2-3 working days. Unfortunately, we are not always able to fulfill this, sometimes products are not in stock and the delivery of your order can take a little longer. There is an indication of the delivery time on the product page. If for whatever reason we do not meet this delivery time, we will of course inform you as soon as possible.
Please note: have you ordered an article on a pre-order basis? The expected shipping date is then stated on the product page(s), this may deviate from the regular delivery time. Have items been ordered in combination with pre-order items? Then the order will be shipped in one go as soon as the entire order, including the pre-order items, is complete.
Made to measure items are excluded from the regular delivery time. For an indication of the delivery time of the desired custom-made product, please contact us at firstname.lastname@example.org
The product prices stated on this website are excluding shipping costs. The shipping costs within the Netherlands are:
€4.50 for orders that fit through the letterbox (PostNL letterbox package including track & trace code)
€7.00 for orders sent as parcel post (regular PostNL package including track & trace code)
The shipping costs for Belgium and Germany are:
€7.00 for orders that fit through the letterbox (including track & trace code DPD)
€11.00 for orders that are sent as parcel post (including track & trace code DPD)
The shipping costs for worldwide shipping with PostNL are € 14.00-€20,00 (including track & trace code).
Delivery takes place via PostNL's postmen or the parcel delivery service within the Netherlands, DPD within Europe and outside Europe with PostNL International. It may take a while before the track & trace code of a shipment is active, this especially applies to letterbox packages. In general, delivery in the Netherlands, Belgium or Germany will take place within 1-2 working days after dispatch between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery. For shipping outside of Europe, please contact us for estimated shipping costs and shipping time.
For detailed information about delivery, delivery time and shipping, please refer to our General Terms and Conditions.